Posted on 16 July 2013.
Following its announcement in May that Telstra would reorganise its operational activities into five groups, the National Applications Services (NAS) business unit is planning to establish global delivery centres to pursue international expansion and growth.
As part of the proposal, Telstra has flagged it will cut up to 170 jobs as it shifts part of its back office operations to India, amid sweeping changes to the company?s operations. It also said in May that those changes would affect about half of its 30,000 strong domestic workforce. But the job cuts announced today are part of a different restructure of operations. Telstra staff were told of the potential cuts before the plan was made public.
David Burns, head of Telstra?s National Applications Services business, said the restructure and job cuts would affect its National Applications Services unit. The NAS unit provides customers in government and business with ICT network-based products and services, including managed network services, security, cloud, and video conferencing services.
Mr Burns said the company?s current business model was inadequate and the offshoring needed to occur to promote domestic and international growth. ?Today we are announcing a proposal to establish global delivery centres with industry partners ? in India to help us pursue international and growth aspirations for this [NAS] business,? Mr Burns said.
?Whilst no decision has been made to proceed as yet, our announcement today could affect existing Telstra employees,? he said. If the decision goes ahead, up to 170 jobs would be offshored from October. It would take a period of six to 12 months to complete.
The roles would disappear from all major capital cities, including Hobart and Canberra. The Indian jobs would be in back office operations, including service operations, SLA reporting, business and infrastructure operations, and resource management.
Read more:?http://www.theage.com.au/business/telstra-axes-jobs-in-offshoring-drive-20130709-2pnmn.html#ixzz2Z0A8CBNv
Source: http://thesauce.net.au/telstra-pursues-offshoring-strategy-to-boost-growth/
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